If you or your family need help, call or email FPTV today.

Let us know your preferred language—our staff speaks English, Spanish, and Italian.

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Utility assistance is currently available for eligible households with past-due utility bills. Eligibility requirements apply, so please reach out to learn more about the program and find out if you may qualify.

We are not currently accepting applications for past-due rent assistance. Please check back at the beginning of each month for updates on rent assistance funding availability.

Call Us: 503-260-9609

Email Us: help@familypromiseoftv.org

  • Do you have a safe place to sleep tonight? Help is available. Contact FPTV to get started. Here are some other useful resources:

    If you’re in Washington County, call 503.640.3263 to complete a Community Connect Assessment. View County resources here.

    If you’re in Clackamas County, call 503.655.8575 or email cha@clackamas.us for assistance. View County resources here.

    If you’re in Multnomah County, call 211 or visit this website.

    Not sure where to start? Call us at 503.427.2768 and we can help you figure it out.

  • Rental assistance at key moments can prevent family houselessness.

    We encourage you to explore rental assistance resources:

    City of Tualatin offers rent and utility assistance, as well as other resources. Call 503.615.0771 or visit their website here.

    Clackamas County offers rent and utility assistance. For rent assistance, call 503.655.8575 or visit this website. For utility assistance, call 503.650.5640 or visit this website.

    Community Action offers rent and utility assistance. Call 503.615.0770, view rental assistance options here, and view utility assistance options here.

    Portland General Electric (PGE) offers discounts based on income. Call 503-228-6322 to confirm if you qualify or visit their website here.

    St. Vincent de Paul offers rent and utility assistance. Call 503-684-8280, email svdp.rent@gmail.com for rent assistance, and email svdp.utilities@gmail.com for utility assistance.

  • Are you currently being evicted or at risk of losing your housing? Call us at 503.427.2768. You can also contact these resources:

    Fair Housing Council of Oregon offers information about your rights and helps people experiencing housing discrimination. To learn more, call 800-424-3247 (extension 2), email information@fhco.org, and visit this website.

    Oregon Law Center offers legal assistance in evictions, domestic violence cases, and more. If you’re in Clackamas County, call 800.228.6958; for Washington County, call 877.296.4076; and for Multnomah County, call 800.228.6958. Visit their website for more resources.

    Oregon Legal Aid Services explains your rights and your landlord’s obligations before and during evictions. Learn more on their website here.

Rental Assistance Application Information :

Eligibility:

  • Live in Washington County

  • Owe past due rent, utilities, or both

  • Low-income families or individuals

  • People who are currently housed or unhoused

  • Applicant cannot be enrolled in a rent assistance program

  • If you are unsure about your eligibility, please contact us at help@familypromiseoftv.org or (503)427-2768.

Required documents (we will request these when we begin processing your application):

  • Signed lease

  • Official ledger with proof of balance owed

  • Utility bill proving past due balance

  • Property W-9 (we will request this from the leasing team)

  • Income documents (pay stubs)

  • Other requirements based on eligibility

Other information:

  • Payments can be made to property owners, property management, or collections agencies

  • Assistance cannot be used for trash, parking, renter’s insurance, cleaning charges.

  • Other restrictions may apply

  • Assistance cannot be used for current or future rent or utilities

  • Assistance can pay up to 6 months of past due rent and 6 months of past due utilities

To apply:

Contact us at help@familypromiseoftv.org and write “rent assistance” in the subject line or in the body of the email. We will contact you via email or phone.

Or, you can call us at 503-427-2768 and tell our team you are interested in applying for past due rent and/or utility assistance. We will return your call and begin processing your application.

Please note: As part of the Washington County Coordinated Entry system, FPTV uses the county’s Homeless Management Information System – also known as HMIS – to share information with other agencies in the county to provide the necessary assistance. Read more here.

Our approach.

At FPTV, we offer short-term emergency shelter, food, case management, and housing navigation services. Through our community-based approach, we offer equitable, compassionate service to all who need assistance.

Shelter

Through Bridge to Home, FPTV offers shelter services aimed at addressing the varied needs of our guests.

Learn More

  • “I was sitting in the Walmart parking lot, pretty overwhelmed and down because I didn’t know what was coming next. I didn’t know where we were going to sleep that night. Hearing about FPTV, I didn’t hesitate to call, and I’m glad I did, because it was that bridge that we needed. We were welcomed with love and open arms.”

    – Ashley

  • “The mental and emotional strain going through long-term homelessness takes its toll on you. Right from the start, FPTV staff were welcoming, attentive, solution-driven and accommodating. I was provided the necessities to not just survive, but to feel protected, secure, and hopeful with FPTV’s ongoing support for my success. It’s changed my life and I am forever grateful.”

    – Nora

  • “One day I got a call from Family Promise of Tualatin Valley…that’s how it started. They helped us, coached us as mentors, provided their time, got us healthcare. Now, I’m on my feet, and I’m going to utilize all the resources they showed me, and my family and I are going to move on. Thank you!”

    – Heiny

  • "Thank you so much. I’m excited for my new life. Thank you for standing beside me throughout this journey- I couldn’t of done it without FPTV."

    – Teresa

  • "We immediately felt like this was the right place for our family… I was constantly stressed about everything. Then I came here, and the FPTV staff has been so amazing, getting us out of that mindset of we’re not just surviving today, you’ve gotta think about tomorrow.”

    – Jeff & Nicole